Free Shipping, Free Returns On All U.S. Orders.
Customer Care
Order Information

How To Order

  1. Use the shop links in the menu to help you find what you are looking for. 
  2. Once you have found the item you wish to purchase, select your size and click on the "ADD TO BAG" button. 
  3. Review the items in your shopping bag by clicking the "My Bag" link at the top of the page. You can use the "Remove" link to delete items from your shopping bag. 
  4. Click on "View Bag" to review your order or click "Checkout" to purchase your items.

Order Tracking

Once your order has been shipped, you will receive a shipment notification e-mail containing the tracking information. 

You can also visit the Order Status page to log in to your account and view tracking information on the Order History page. 


Local sales tax will be charged on orders shipped to California, New York, and Texas. FRAME does not collect sales or use tax in any other states at this time, however, your purchase may be subject to local use tax unless it is exempt from taxation. It is your responsibility as the customer to report any purchases of tangible personal property that have not been taxed by FRAME and pay use tax on those purchases unless exempt under local state law.

International Orders

Currently, we ship within the United States and select international countries. For a full list of countries, please select the country from the top of the homepage. To stay abreast of any updates, we encourage to subscribe to our email newsletter.

Your Account

Create an account and enjoy the following benefits: 

  • Track your orders and review past purchases 
  • Save your address details for quicker checkout 
  • Build a customized wish list
  • Manage your account details and password

Forgot Your Password?

Go to our Forgot Your Password page to receive instructions on how to reset your password.