Free Shipping and Free Returns
We offer Free Ground Shipping and Free 60-day Extended Returns on orders delivering within the contiguous United States.
Most in-stock items will arrive on your doorstep via FedEx Ground within 2-7 business days.
Ordering deadlines vary for Standard Shipping and expedited shipping options. Please review shipping cutoff times here.
Free Standard Shipping and Free Returns are not valid on international orders. For delivery to international addresses, please confirm or change your country by selecting from the country selector at the top of any page. Certain restricted items cannot be shipped to international addresses. International customers will be notified to remove these items during Checkout.
All U.S. orders placed on or after March 15th, 2020, have an extended 60-day return period.
All items must be returned in original condition with all FRAME tags still attached, a full refund will be issued to the original method of payment.
Items marked Final Sale cannot be returned or exchanged. You can learn more about return policy by clicking here.
If you find an item currently available on frame-store.com, in the same style, color and size, in-stock at a designated online retailer, we will gladly match their price.
Please contact our customer service team email@example.com with the URL of the website where we can find the exact style, size and color in-stock and offered at a lower price.
We do not Price Match previous purchases and are unable to match prices from outlet retailers, discount, flash sale, auction or club websites.
We cannot match prices from regional or non-U.S. based stores and websites. Other retailers’ promotional discounts, gift card or shipping offers are not eligible for matching.
Enjoy a discount off your order when purchased through one of our select influencer partnerships. Previous purchases are not eligible for price adjustments. May not be stacked with any other offer or discount. Offer valid for international customers. Offer not valid on third party product. Discount must be applied via promo code. Promo codes are distributed via the influencer’s Instagram account. One time use per customer.
Enjoy an extra 25% off sitewide*. Discount is automatically applied in cart. Previous purchases are not eligible for price adjustments. May not be stacked with any other offer or discount. Offer valid online & in-stores. Offer valid for US & UK only. Offer valid from 11/23/2020 3am EST. through 12/02/2020 3am est.
*Offer is not valid on select denim, accessories, and footwear styles. Collaboration or third party products are not included in our promotion.