Extended Holiday Return Policy
Orders placed November 15th through December 31st may be returned within 60 days of purchase.
Return shipping is free on all U.S. orders. For international orders, shipping and returns costs are calculated based on the size, weight and distance of your return.
Items purchased online may be returned online within 30 days of purchase. To initiate a return for an online order, visit returns.frame-store.com.
Items purchased online may be dropped off at a FRAME retail store. At this time, FRAME retail stores cannot process returns for orders placed online. Items dropped off to a FRAME retail store will be sent for return processing on the customer’s behalf.
Items must be returned new, unused, with all FRAME garment tags still attached and in their original packaging.
Items marked "final sale" are not eligible for return.
Returns that do not meet our policy will not be accepted.
If you have any further questions, please contact our Customer Care team by phone at +1 844.80.FRAME (+1 844.803.7263) or by email at firstname.lastname@example.org