Return shipping is free on all U.S. orders. For international orders, shipping and returns costs are calculated based on the size, weight and distance of your return.
Items purchased online may be returned online or dropped off at a FRAME retail location within 30 days of purchase. Orders dropped off will be processed on the customer's behalf. Items purchased at a FRAME retail location can only be returned in-store.
Items must be returned new, unused and with all FRAME garment tags still attached.
Items marked "final sale" are not eligible for return.
Returns that do not meet our policy will not be accepted.
If you have any further questions, please contact our CUSTOMER CARE team by phone at +1 844.80.FRAME (+1 844.803.7263) or by email at firstname.lastname@example.org